From the hospital data center to an agent fleet.
Five chapters, one throughline: build the platform, then make it carry more than anyone thought it could.
Halifax Health
Infrastructure Services Manager at Halifax Health, responsible for the entire technology stack: low voltage, data center build-out, and the application workflows behind bedside medication reconciliation. I architected the technology for a 1.5 million square foot patient tower covering inpatient units and the emergency department, the largest in Florida at over 100,000 square feet. The wireless infrastructure initiative behind it won a 2009 InfoWorld 100 Award, listed with me as project lead. This is where I learned that in healthcare, infrastructure is patient care: when the network drops, the ER feels it.
Community Health Systems
Principal Enterprise Architect through the Meaningful Use era drive to electronic health records, leading infrastructure and enterprise architecture across 150+ inpatient and acute-care facilities and 5,600 clinics. One scalable platform every hospital could leverage, from the network core to the handheld at the bedside. In the same period I stood up the enterprise architecture practice for a large healthcare provider in the Atlanta area, a team that outlasted the engagement and ran for more than a decade.
Special Operations & DoD
Chief Architect for classified high-side systems supporting Special Operations Forces and the Department of Defense, working out of the Special Warfare Technical Integration Support Center. I briefed general officers on recommended courses of action, grounded in technical research and stakeholder input, covering the personal-area networking and communications that special operations personnel depend on before, during and after an operation. Enterprise architecture and cybersecurity for networks built to a standard where availability is a mission requirement rather than a service level.
Cisco — CX Healthcare
Director of Solution Architecture & Delivery for Cisco's healthcare customer-experience organization; previously Service Delivery Leader for Architecture & AI. I built the healthcare consulting and services practice, serving more than 200 provider organizations with the large majority returning for further work after delivery. We stood up a business development team to evangelize the advisory offerings, but retention came from the delivery itself: AI assessments and healthcare technology strategies built around real operational workflow requirements. Also Lead Architect supporting Cisco's largest as-a-Service customer, a national retailer. CCIE, with four Cisco AI certifications.
The portfolio
Then I stopped only advising and started shipping. Twenty applications, 200+ production agents, live pilots and first customers, built nights and weekends with an agentic AI toolchain that carries enterprise discipline into Main Street software.